Help Center
Clear answers about visa checks, passport rankings, and how to use Passportbase for trip planning.
Core questions about what Passportbase provides and how to use the platform.
Passportbase is a travel information platform that helps you check visa access rules by passport, destination, and route type.
Yes. Core features such as visa checks, passport comparison, and index views are publicly accessible.
Passport Index is the ranking view that summarizes mobility strength using visa-free, visa on arrival, and eTA access totals.
Yes. The Compare page lets you select two passports and review side-by-side differences in access categories and destination advantages.
Questions about visa results, what each status means, and how to interpret route-level outcomes.
Visa-free means you can enter that destination without applying for a visa before travel, subject to the destination's entry conditions.
Visa on arrival means authorization is completed after you arrive, usually at border control, and may require payment or documents.
An eTA is a digital pre-travel authorization. It is not the same as full visa issuance, but it must be approved before departure.
An eVisa is a visa application and approval process completed online before travel.
Governments regularly update entry rules. Passportbase reflects these changes as source data is refreshed.
How data is presented, update expectations, and important travel validation steps.
No. Passportbase is an informational tool and should not replace official government or embassy instructions.
Data is updated regularly, but policy changes can happen quickly. Always verify final requirements close to your travel date.
Different sources can update at different times or classify edge-case routes differently. Official destination guidance is the final authority.
Yes. Tourism, business, transit, study, or work often have different requirements even for the same passport and destination.
Practical planning questions for travelers using passport rankings and visa status checks.
No. Rankings are useful for high-level comparison, but trip planning should use destination-specific visa details and document checks.
Yes. Re-checking right before booking and again before flying is recommended, especially for long-haul routes and connecting itineraries.
Many destinations can request supporting evidence even with visa-free access. Confirm supporting document rules before travel.
You can use site pages directly and optionally subscribe to updates through the newsletter section.